Interviews with six federal, state and local government customers give greater insight into the benefits, costs and risks associated with investing in Salesforce case management solution.

Salesforce's Ramani Vaidyanathan shares how cloud services unify the way grants are expedited and can improve, measure, and track the impact of program performance.

With digital transformation occurring at a rapid pace, a better customer experience for your stakeholders is more critical than ever. Learn best practices from government leaders that…

Government leaders can take advantage of modern tools which improve the recruiting process by allowing collaboration among all stakeholders on a single platform.

Build stronger connections between citizens, employees, governments, services and the information they all need by tracking interactions in one place.

Reach your audience with the world’s #1 email marketing platform and drive valuable engagement at the right moment.

View all case data and related interactions in a searchable, secure platform and create a unifying help desk experience for agents.

Can the same digital technologies that have transformed the private sector help public agencies improve efficiencies to better serve stakeholders?

Simplify employee engagement with an integrated platform that improves help desk services, streamlines the way appointments are created and connects the right employees, at the right time,…

Attract, nurture and retain high-quality talent to government agencies by modernizing the service provided throughout the hiring and onboarding process.