OMB publishes anticipated memo enforcing Login-dot-gov use
And, a whistleblower calls out USPS’ use of ‘untested’ IT systems to govern mail-in ballots
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USPS
USPS exploring AI in hiring, but reassures humans won’t soon be replaced
The Postal Service is drawing on international AI pilots to streamline operations and potentially save money amid its budget crisis, the Office of the Inspector General said.
How the Postal Service is putting data at the core of its ‘always on’ tech work
USPS CIO Pritha Mehra said the agency has prioritized data as it ramps up AI adoption and launches new platforms and applications.
USPS CIO Pritha Mehra talks tackling massive data with enterprise view
Pritha Mehra | CIO | United States Postal Service
USPS’s Informed Delivery transforming mail experience for Americans
A U.S. Postal Service technology strategy to give consumers an advanced look at what's coming to their mailboxes is delivering big gains in engagement and revenues.
2019 in review: Agencies embrace RPA — AI less so
Trust in data is an issue implementing AI, but agencies overcame hurdles credentialing bots.
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USPS teams with Google Cloud for call center relief
Increased delivery competition from new carrier services like Amazon has the postal agency reinventing itself, and customer experience is “one of the bigger pain points.”
Postal Service will use AI to process package data faster
A new, high-performance GPU system for reading address labels more accurately will be adopted at 192 mail processing and sorting centers nationwide.
USPS’ Kristin Seaver on bringing innovation ‘to the customer’
Seaver talks about trends in federal innovation and more.
USPS needs sharper view of cybersecurity budget, report says
The Postal Service's inspector general calls for more insights into how operational expenses could affect cybersecurity modernization efforts.