Salesforce’s Jennifer Ward talks generative AI’s impact on efficiency
Jennifer Ward, Vice President of Solution Engineering for Salesforce, shares how she sees federal agencies starting to prioritize user experience in digital services. She also discusses the potential for generative AI to impact productivity and efficiency and make customer service a much better experience.
Red Hat’s Adam Clater on how AI is bettering the customer experience
Adam Clater | Chief Architect, Civilian Agencies | Red Hat
