Golden Gov: Federal Executive of the Year
Robin Carnahan has led the General Services Administration since June 2021 after founding the state and local government practice at 18F, GSA‘s tech consultancy, from 2016 to 2020, having previously been Missouri’s secretary of state. She also co-founded the State Software Collaborative as a fellow at Georgetown University’s Beeck Center. When she was at GSA during the Obama administration, Carnahan helped state and local governments improve their digital services while cutting costs. As Missouri’s secretary of state, Carnahan modernized online services for hundreds of thousands of customers related to both elections and securities. Carnahan said last year that improving citizens’ digital experience, as set out in the President’s Management Agenda, is a key priority for the Biden administration, and that her agency is deeply “focused” on delivering this policy goal.