The streamlined offer process helped one IT contractor add to its offerings to assist with pandemic response.

More often RPA is being introduced across a few use cases as controls often have yet to be established.

A successful proof of concept should pave the way for widespread government use of unattended bots to perform routine tasks and processes, according to an agency official.

OPM is looking into possibly acquiring natural language processing technology "to gain insights into statutory and regulatory text to support policy analysis."

The MEGABYTE Act, U.S.-Israel Advanced Research Partnership Act of 2016 and the BOTS Act all became law this year.