Baker Tilly’s Jeff Barenz talks mission-wide automation
Jeff Barenz, Director at Baker Tilly, discussed the cultural shifts necessary for successful automation adoption in the public sector, emphasizing top-down leadership and employee involvement. He highlighted the importance of understanding AI and automation to alleviate fears of job replacement. Barenz predicted significant impacts of automation across finance, HR, legal and compliance processes over the next 12 to 24 months, citing examples such as VA claim processing and proposal generation. He also noted the potential for AI to streamline contract and legal tasks, suggesting that the public sector’s adoption of automation is vast and ongoing.