Mike Eastman of the ETS Sponsorship Program on how AI can enhance processes related to veterans’ benefits

Mike Eastman, Brigadier General (Ret.) and executive director for the ETS Sponsorship Program, talks about the potential impact of AI on the public sector. He highlights the use of AI to improve the efficiency of processes related to veterans’ benefits and services. Mike also talks about the role of cloud-based collaboration tools in bridging geographic and technological gaps, enabling better collaboration and information sharing between federal and local agencies.