GSA launches customer feedback pilot
August 04, 2015
A new General Services Administration pilot launched Tuesday wants to take that kind of feedback and use it to make the experiences of future customers even better.
David Stegon was a staff reporter for FedScoop and StateScoop from 2011-2014.
The General Services Administration has saved the military more than $1.5 million in transportation costs by providing innovative solutions for annual training, the agency said.
Each summer, several hundred Reserve Officer Training Corps candidates gather outside Seattle for training. Instead of leasing approximately 500 to 700 commercial vehicles, the military used GSA’s Northwest/Arctic Region Fleet Management Program to implement a cost-effective transportation solution.
"Not only does the ROTC save money through this approach, but the GSA vehicles are put to good use prior to auction and the school district also saves by not having to pay for buses that sit idle during the summer months," GSA said.