Baker Tilly’s Jeff Barenz on the benefits of agentic automation

Jeff Barenz, Director at Baker Tilly, discussed the implementation of agentic automation in government agencies. He emphasized the need for understanding the differences between traditional RPA and agentic automation, which involves cognitive decision-making and learning from mistakes. Barenz highlighted that government agencies are typically a year behind in adopting new technologies and stressed the importance of securing and authorizing these technologies through an ATO process. He noted that agentic automation could significantly reduce the burden of repetitive tasks, such as paperwork, and enable more complex end-to-end automation, freeing up human resources for more in-depth work.