[audio:https://fedscoop.com/wp-content/uploads/sites/5/2013_01_Ines-Mergel.mp3|titles=Social media in the public sector]
Ines Mergel, assistant professor of public administration at Syracuse University’s Maxwell School, and Bill Greeves, chief information officer for Wake County, N.C, discuss the recently-published Social Media in the Public Sector that includes a companion field guide.
Mergel and Greeves discuss when and how government should leverage social media, social media policy and the role it plays in open government.