The Federal Bureau of Investigation’s finance modernization team said Tuesday it will soon roll out a bot for automatically paying invoices and updating budget line items that…
Rohit Chopra, director of the Consumer Financial Protection Bureau, is working to determine how existing laws can be used to combat discriminatory AI algorithms. (Photo by Stefani Reynold / AFP via Getty Images)
Leaders at four major federal agencies say they will use civil rights and consumer rights laws to take enforcement action against AI systems that perpetuate bias.
U.S. Customs and Border Protection used automation to help airlines identify and divert 239,000 at-risk travelers from boarding U.S.-bound flights during the pandemic.
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Government leaders report automation has fast-tracked large-scale service improvements faster and at lower costs than big-ticket IT modernization projects.
The VA’s Office of Inspector General discovered several instances in which the agency collected debts without first providing veterans with legally required notice.
A new report explores how cloud-driven tools help agencies both combat sophisticated cyber threat campaigns and keep up with updated cybersecurity policies.
A U.S. Customs and Border Protection officer greets international passengers at Miami International Airport in February 2019. (U.S. Customs and Border Protection / Flickr)
Automation platforms are giving government agencies greater capacity to improve citizen services and help employees keep up with escalating workload demands.