UN report: E-government makes global strides, but digital divide persists
Europe and Asia continue to outpace the U.S. in advancing digital public services, but much of the world has also made notable gains.
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How enhanced identity data supports AI adoption, strengthens security, and improves public service
LexisNexis Risk Solutions Government CEO explains why improving the quality and readiness of identity data is critical to successfully using AI to improve citizen trust and deliver…
Eight trends that are redefining government at ‘warp speed’
Deloitte's William Eggers shares the eight seismic trends redefining governance in 2024 and beyond.
IRS launches digitization effort to go paperless by 2025
According to the agency, the modernization program will eliminate up to 200 million pieces of paper annually and expedite refunds by several weeks.
Using cloud to improve payment integrity for digital services
AWS’ Saqib Sheikh and Deloitte’s Amir Drubosky discuss reducing payment fraud with improved data analytics on everything from policies to financial management system data.
Survey points to strong support for digital transformation projects
A majority of agency leaders say they plan to maintain accelerated digital transformation progress as the pandemic subsides in a recent survey.
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New digital and AI chief commits to helping solve the Pentagon’s ‘software problem’
It marks on of Craig Martell's many priorities in driving DOD adapt to the increasingly digital nature of its missions.
How new PDF solutions are paving a smoother path to digital documents
Alternatives to traditional PDF software that offer friendlier licensing terms and editing tools can help government overcome challenges in digital document handling.
OMB gives guidance for agencies to accept records requests digitally
In compliance with 2019's CASES Act, the Office of Management and Budget release guidance for agencies to accept personal records requests electronically.
Maria Roat: Government must become more digital to respond during crises like COVID-19
There are still necessary opportunities to improve things like "authentication and identity management as we interface with our citizens," said Roat.