White House picks Cori Zarek as US Digital Service deputy administrator
Zarek served as a U.S. deputy CTO during the Obama administration.
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digital services
A three-stage approach to digitizing documents and workflows
A new report proposes a creative approach to modernizing document-based government services, making them accessible, inclusive, user-centric and mobile-friendly.
GSA’s 5-year plan prioritizes digital government
The strategy is predicated on the view that GSA must help agencies rebuild public trust through digital services.
NCI’s Digital Services Center building system architecture as it goes
Experienced federal staff capable of drafting an implementation plan has been hard to come by.
The public sector’s path to modern customer identity and access management
To meet the expectations of users, reduce development time and eliminate potential security gaps, identity is key.
New acting 18F chief Brian Whittaker is learning lots about effective communication via Slack
The digital services agency's new acting director talks about what it's like to be new at a "remote-first" organization and what his goals are for his time…
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Challenge.gov is going to get a ‘classic digital service upgrade’
The overall goal is to increase engagement with the platform, among both agencies and challenge solvers.
Why does blockchain make people so mad?
The technology is a poster child for hype, shiny object syndrome and government tech solutionism.
CMS’s Medicare Plan Finder website is difficult to use, GAO says
CMS says a redesign is coming soon.
GSA plans digital services overhaul
Also: an update on the transition to the $50 billion Enterprise Infrastructure Solutions contract.