In this op-ed, former Senate Homeland Security and Governmental Affairs Committee staffer Matthew T. Cornelius argues that Congress should reform the President's Management Agenda.

The agency says the new resource will help achieve the Biden administration’s goal of strengthening and empowering the federal workforce.

“Sharing the responsibility, the pain points and our achievements are paramount for any federal IT project”.

The projects focus on improving citizens' access to Medicare and disaster assistance.

The Government Accountability Office has made five recommendations to the White House for improving the transparency of CAP goals.

NAPA’s Terry Gerton; Cisco’s Andy Stewart; GAO’s Catina Latham.

Robin Carnahan says her agency is focused on continuing momentum from recent federal IT successes including the launch of COVIDtests.gov and StudentAid.gov.

Agency IT leaders will use the management agenda to help determine key strategic priorities.

Former Air Force CIO Bill Bender; former OMB Associate Director Robert Shea.

As agencies work to implement mandates in the CX executive order to view citizens more as customers, they must make a more meaningful investment in culture change.