To keep pace with the demands of a transforming jobs market, the Labor Department must keep driving forward with modernization efforts, now-former CIO Gundeep Ahluwalia said.

GSA’s Office of Inspector General, in a Tuesday report, shared concerns about the agency’s security plans for unauthorized and unreported bot access to agency systems.

"You have to bring people along on the journey," Labor innovation chief Krista Kinnard said of how she worked to make RPA a success at her department.

The Federal Bureau of Investigation’s finance modernization team said Tuesday it will soon roll out a bot for automatically paying invoices and updating budget line items that…

State Department CIO Kelly Fletcher; USPTO CIO Jamie Holcombe.

Kelly Fletcher says the department has used automation to cut the reporting time from two months to two days.

Sammies emerging leader award-winner Krista Kinnard discusses best practices for using technology to streamline back-office processes at federal agencies.

Robotic process automation is showing promise to help unburden defense officials from tedious administrative tasks.

Bots — many of which are unattended — are resulting in notable savings for the agency.

The Scalable Ways to Implement Flexible Tasks contract spans Platform as a Service, collaborative services, visualization and hyperautomation.