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robotic process automation (RPA)

FBI and DOJ data center, Pocatello, Idaho
Inside the FBI and DOJ data center in Pocatello, Idaho. The facility was opened in November 2019. (FBI)

FBI finance team working on first software bot

The Federal Bureau of Investigation’s finance modernization team said Tuesday it will soon roll out a bot for automatically paying invoices and updating budget line items that…
WASHINGTON D.C., Sept. 20 – Department of Labor emerging tech chief Krista Kinnard accepts the emerging leader award at the Samuel J. Heyman Service to America awards. (Image credit: Partnership for Public Service / Joshua Roberts.)

DOL emerging tech chief says engaging staff, identifying pain points key to process automation

Sammies emerging leader award-winner Krista Kinnard discusses best practices for using technology to streamline back-office processes at federal agencies.
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