Modernizing a state Medicaid agency’s technology platforms
EY’s John Joaquin shares how an alliance between EY and ServiceNow brought modern, consumer-friendly systems to one state’s Medicaid agency.
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Experts warn of ‘contradictions’ in Biden administration’s top AI policy documents
AI policy specialists say a lack of guidance from the White House on how to square divergent rights-based and risk-based approaches to AI is proving a challenge…
The Daily Scoop Podcast: September 21, 2021
On the latest episode of The Daily Scoop Podcast, Francis Rose covers Capitol Hill’s last push to strengthen CISA, what the end of the fiscal year looks…
GSA inks governmentwide software deal with ServiceNow, Carahsoft
The agency's new governmentwide software agreement provides discounted solutions for bulk buying on its IT schedule.
Heading into 2015, USPS looks to tech to reshape model
After a cyber intrusion compromised the data of 800,000 of its current and former employees earlier this year, the Postal Service has made a number of relatively…
How the Postal Service uses tech for your holiday stamps
For this holiday season, the U.S. Postal Service is piloting a new way to manage its stamp inventory — and it all started with a frustrated husband…
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Why acting Energy CIO Don Adcock thinks IT is at a pivotal innovation point
Acting Energy Department CIO said it’s time to realize what’s possible through IT service management. (Credit: iStockphoto.com) Acting Energy Department CIO Don Adcock is serious about…