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PARIS, FRANCE – NOVEMBER 10: Diane Batoukina wears a black wool turtleneck oversized pullover, a black long trench wool coat during a street style fashion photo session. (Photo by Edward Berthelot/Getty Images)

National Archives broadens records retention guidance to include text messages

Under the new rules federal agencies must ensure they are able to capture complete messages including emojis, GIFs, images and video.

Jan 10, 2023 By John Hewitt Jones

Deputy Secretary of Defense Dr. Kathleen H. Hicks speaks to the National War College virtually from the Pentagon Press Briefing Room, Washington, D.C., March 19, 2021. (DoD photo by U.S. Air Force Staff Sgt. Jack Sanders)

Hicks reinforces DOD record-retention policies after allegations of Jan. 6 text message deletions

Hicks published a memo reinforcing existing DOD record-retention policies around text messages and calling on the CIO to take action to ensure data is captured when devices…

Aug 5, 2022 By Billy Mitchell

mobile device, smartphone, cellphone — (Getty Images)

VA’s new text message appointment reminder system is reducing no-shows

VEText is one of the VA's many small projects aimed at making the agency more customer-friendly.

Jul 17, 2018 By Tajha Chappellet-Lanier