Census bureau redesigns website to make it more accessible for high-frequency users
The website's main navigation bar has been redesigned to allow researchers to more easily access Census data.
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Library of Congress launches key module for new copyright records platform
The library's Office of the Chief Information Officer is working to digitize copyright ownership transfer requests with a digital submission process.
Roadmapping employee journeys to create a stronger workforce
Salesforce’s Sean Kennedy explains how prioritizing workforce wellness can improve business outcomes for organizations.
Improving the employee ‘user experience’ platform
Salesforce executive discusses how federal agencies can tackle the online user experience for employees.
GSA launches revamped Vendor Support Center
The update comes as GSA discusses how it will assign multidisciplinary teams to improve customer experience.
USAJOBS to make 4 recommended updates to user experience
Document uploads, search enhancements and status updates on all announcements are coming to the website.
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HUD issues first awards for IT modernization Centers of Excellence
Systems Engineering Solutions Corp. will help with cloud adoption and Booz Allen Hamilton will support HUD's customer experience transformation.
GSA issues RFI to build federal buying guide on human-centered design
Many federal IT practitioners — particularly those with Silicon Valley experience — champion human-centered design as a critical element in modern technology services.
VA wants a web experience on par with USAA, Bank of America
VA CTO Charles Worthington's vision is "making interacting with the VA online as good as the customer would get when they interact with a private sector company…
Security no longer CIOs’ top concern in the cloud, AWS’s Carlson says
Security in the cloud is still a major concern for federal CIOs, but it's not the leading concern it once was, according to Teresa Carlson.