USPS Seeks IT Operations Director

The U.S. Postal Service Office of the Inspector General is seeking a Director of IT Operations. The job pays between $123,758 and $155,500 per year and is open for applications until April 2.

From the posting:

Responsibilities include planning and assigning work; collaborating with peers and subordinates to assure effective advisory services; and otherwise ensuring continuous progress toward stated goals. Provides innovative and expert leadership to the following areas:

1. Analyzing and defining network requirements; defining and maintaining network architecture and infrastructure;  configuring and optimizing network servers, hubs, routers, and switches; analyzing network workload; monitoring network capacity and performance; diagnosing and resolving network problems; developing network backup and recovery procedures; installing, testing, maintaining, and upgrading network operating systems software; and/or  ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services.

2. Developing policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data; conducting risk and vulnerability assessments of planned and installed information systems to identify vulnerabilities, risks, and protection needs; promoting awareness of security issues among management and ensuring sound security principles are reflected in organizations’ visions and goals; conducting systems security evaluations, audits, and reviews; developing systems security contingency plans and disaster recovery procedures; developing and implementing programs to ensure that systems, network, and data users are aware of, understand, and adhere to systems security policies and procedures;  participating in network and systems design to ensure implementation of appropriate systems security policies; facilitating the gathering, analysis, and preservation of evidence used in the prosecution of computer crimes; assessing security events to determine impact and implementing corrective actions; and/or ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of all IT services.

3. Developing telecommunications plans, policies, and procedures; defining and implementing requirements; conducting traffic analysis; directing operations; managing telecommunications programs; providing for data transmission; performing test and evaluation; and telecommunications deployment planning.

4. Providing innovative and expert leadership to diagnosing and resolving problems in response to customer reported incidents; researching, evaluating, and providing feedback on problematic trends and patterns in customer support requirements; developing and maintaining problem tracking and resolution databases;  installing, configuring, troubleshooting, and maintaining customer hardware and software; developing and managing customer service performance requirements;  developing customer support policies, procedures, and standards; providing customer training; and/or ensuring the rigorous application of information security/in

David Stegon

Written by David Stegon

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