OPM Director Scott Kupor talks incremental AI gains

Scott Kupor, Director of the Office of Personnel Management (OPM), discusses their approach to AI development, emphasizing incremental improvements rather than a long-term plan. They prioritize processes that offer 5 to 10% efficiency gains, such as automating routine tasks in rule-writing and retirement services. Kupor highlights the need for cultural shifts within the federal government to embrace risk-taking and adopt new technologies. He also notes that while high accuracy is crucial in some agencies, like the Department of War, others should be open to taking calculated risks to leverage AI’s benefits.