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Salesforce to raise prices for key cloud products

Government agencies using the company's software will be affected by price rises for key cloud and marketing tools set to kick in from August.
Paul Tatum, Salesforce's Public Sector Unit, speaking at the recent Gartner CIO Symposium. (Salesforce)
Paul Tatum, Salesforce's Public Sector Unit, speaking at the recent Gartner CIO Symposium. (Salesforce)

Cloud software giant Salesforce announced Tuesday that it will be raising prices for some of its key cloud and marketing tools by an average 9% from August onwards, which will affect all new and existing customers, including federal government agencies.

Salesforce’s first price hike in seven years comes at a time when the company, like many other tech giants, has significantly increased spending on generative artificial intelligence (AI) products and services.

“Salesforce will be increasing list prices an average of 9% across Sales Cloud, Service Cloud, Marketing Cloud, Industries and Tableau,” Salesforce said in a press release on Tuesday.

“In just the last few months alone, Salesforce has introduced AI Cloud, Einstein GPT, Sales GPT and Service GPT, and more,” the company said regarding its recent $20 billion investment in research and development.

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The price hike will affect key products like Sales Cloud, Service Cloud, Marketing Cloud, Industries and Tableau. 

The new Salesforce list prices will be the following: Professional Edition will go up $5 to $80, its Enterprise Edition will increase $15 to $165, and it’s Unlimited Edition will jump $30 to $330. Similar price increases will go into effect for Industries, Marketing Cloud Engagement and Account Engagement, CRM Analytics and Tableau products as well.

Nihal Krishan

Written by Nihal Krishan

Nihal Krishan is a technology reporter for FedScoop. He came to the publication from The Washington Examiner where he was a Big Tech Reporter, and previously covered the tech industry at Mother Jones and Global Competition Review. In addition to tech policy, he has also covered national politics with a focus on the economy and campaign finance. His work has been published in the Boston Globe, USA TODAY, HuffPost, and the Arizona Republic, and he has appeared on NPR, SiriusXM, and PBS Arizona. Krishan is a graduate of Arizona State University’s Walter Cronkite School for Journalism. You can reach him at nihal.krishan@fedscoop.com.

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