Subcommittee ranking member Rep. Ro Khanna arrives for a House Armed Services Subcommittee on Cyber, Information Technologies and Innovation hearing about artificial intelligence on Capitol Hill July 18, 2023 in Washington, DC. (Photo by Drew Angerer/Getty Images)
Khanna told FedScoop in an exclusive interview that he would like to see key administration technology leaders testify on ongoing delays to improving government digital services and…
"We are not going to buy artisanally crafted, bespoke websites anymore. We are going to only purchase what is in this guidance," Federal CIO Martorana said.
WASHINGTON, DC – SEPTEMBER 21: Sen. Rob Portman (R-OH) speaks to Sen. Gary Peters (D-MI) at a hearing to discuss security threats 20 years after the 9/11 terrorist attacks at the U.S. Capitol on September 21, 2021 in Washington, DC. (Photo by Greg Nash – Pool/Getty Images)
The Improving Government Services Act pushes federal agencies to develop plans to implement private-sector customer experience best practices into public programs.
The guidance sets new standards and actions for agencies as they look to enhance and modernize the way they interact with the American public through digital services…
An analysis by the nonprofit found that just one-third of HISPs had websites compliant with government’s resource for accessible, mobile-friendly websites.
Cybersecurity projects are the focus, followed by those modernizing critical systems, providing public-facing digital services and encouraging cross-governmental collaboration with scalable services.
The Office of Management and Budget has 45 days to tell agencies how to accelerate use of electronic signatures, modernize their websites and digitize forms.
