The Army will begin closing redundant Army Knowledge Online email accounts for the branch’s users of the Department of Defense enterprise email system, Army Deputy Chief Information Officer Mike Krieger said.
Krieger said he has directed his team to begin the deactivation of AKO email accounts for 430,000 users by October 1 of this year.
AKO email addresses (xx@us.army.mil) are still valid. Email bound for AKO accounts will continue to be automatically forwarded to DOD EE accounts (xx@mail.mil).
Only the associated AKO email storage, mail handling capability, and mail interface will be eliminated. The storage for the closed accounts will be repurposed to lifecycle storage for the AKO portal, Krieger said.
This only applies for the 430,000 Army users who have already transitioned to DOD EE. It will not affect deployed soldiers, family members, retirees, sponsored accounts, Army Reserve soldiers and Army National Guard soldiers.
