Beth Niblock

CIO, Department of Housing and Urban Development

To Beth Niblock, there are five important qualities that make up a good leader: integrity, commitment to the mission, communication, intellectual curiosity and empathy. “I believe that building trust through consistent communication and maintaining that trust through transparency in real-time fosters an environment that makes an organization feel valued and critical to its mission and work,” she told FedScoop. At HUD, her top IT priorities are technology modernization, cybersecurity and continuing to provide excellent levels of customer service to partners and customers. Commenting on leadership lessons learned while in federal government, she said: “As a leader, if we keep the ‘why’ we do the work we do, keeping focused on ‘who’ we do the work for, then we can tap into the passion and momentum of ‘how’ to do the work.”