Charles Worthington Archives

Veterans Affairs CTO discusses the potential of AI and cloud technologies to improve operations

Charles Worthington talks about the importance of adopting these tools quickly and safely to support the VA's mission, improve data reporting and enhance overall efficiency.

Jun 3, 2024 By Scoop News Group

VA inventorying data assets, constructing virtual test environment for AI apps

The department is further preparing a statement of objectives for industry on transforming its supply chain with AI.

May 19, 2022 By Dave Nyczepir

Department of Veterans Affairs, VA — (Getty Images)

Looking for ‘balance,’ U.S. Digital Service team adapts to changes at VA

The VA Digital Service team has been moved under the department's Office of the CTO. Is this the story of a fraught partnership between two very different…

Mar 2, 2020 By Tajha Chappellet-Lanier

AI Innovators, artificial intelligence — Charles Worthington, CTO & Sr. Technology Advisor, Dept. of Veterans Affairs

Veterans Affairs CTO says AI tools are most effective when databases are modernized

Charles Worthington on how the VA is trying to bring together disparate databases to train AI models and improve business practices.

May 14, 2019 By FedScoop Staff

The 2019 PIF class. (Tajha Chappellet-Lanier)

New PIF cohort officially introduced at White House ceremony

The fellows were formally welcomed by program executive director Josh Di Frances and new TTS director Anil Cheriyan.

Feb 14, 2019 By Tajha Chappellet-Lanier

ICAM, authentication, identity, credential, access management — (Getty Images)

ID.me brings virtual identity proofing to the VA

The digital offering allows veterans to verify their identities via video chat, saving a visit to the nearest VA field office.

Feb 12, 2019 By Tajha Chappellet-Lanier

PIF, Presidential Innovation Fellows, 18F — A PIF logo inside GSA. (Tajha Chappellet-Lanier / FedScoop)

Data science, machine learning and AI: Incoming PIF class skews more technical

A peek at what's coming in 2019.

Dec 19, 2018 By Tajha Chappellet-Lanier

VA takes first steps to modernize central VA.gov website

The agency wants help with the creation of, and migration to, a modern content management system for VA.gov.

Aug 1, 2018 By Tajha Chappellet-Lanier

mobile device, smartphone, cellphone — (Getty Images)

VA’s new text message appointment reminder system is reducing no-shows

VEText is one of the VA's many small projects aimed at making the agency more customer-friendly.

Jul 17, 2018 By Tajha Chappellet-Lanier

From left: Partnership for Public Service Senior Manager Eric Keller leads a panel on improving customer service in government with Department of Veterans Affairs CTO Charles Worthington, Centers for Medicare & Medicaid Services Deputy Administrator for Operations Kimberly Brandt and USDA Office of Customer Experience Director Jim Doyle. (Photo by Carten Cordell)

Leaders want to improve customer service inside and outside agencies

Federal leaders are leveraging policy and technology changes to improve customer service both inside and outside the agencies.

Jul 12, 2018 By Carten Cordell