The Partnership for Public Service has named 27 federal agency leaders as finalists for this year’s Samuel J. Heyman Service to America awards.

Robin Carnahan calls on federal agencies to make the most of the Biden administration’s customer experience focus.

The rankings, which were published by the Partnership for Public Service, indicate a slight year-on-year drop in employee engagement across the whole of government.

Long-term funding will help agencies establish closed-loop feedback systems for identifying and responding to customer experience issues, according to a new study.

Partnership for Public Service’s Loren DeJonge Schulman; former Deputy Undersecretary of Defense for Acquisition Reform Stan Soloway; former Principal Deputy Assistant Secretary of the Air Force for…

On the latest episode of The Daily Scoop Podcast, the Partnership for Public Service’s Loren DeJonge Schulman and a highlight of Department of Energy CIO Ann Dunkin’s…

On the latest episode of The Daily Scoop Podcast, Jordan LaPier from the Partnership for Public Service on the importance of recognizing the federal workforce and former…

On the latest episode of The Daily Scoop Podcast, Army CIO Raj Iyer talks about the branch’s Digital Transformation Strategy. An update of what’s next for Biden’s…

The Partnership for Public Service finds agencies with fresh product design expertise were more effective at improving customer experience.

On the latest episode of The Daily Scoop Podcast, Michelle Rosenberg, Director of Strategic Issues at GAO, Loren DeJonge Schulman from the Partnership for Public Service, Jerry…