CIOs largely oversee digital user experience currently, but that could change, says Matt Lira, if agencies had customer experience officers (CXOs).

Companies want to be your identity service providers and see the Social Security Administration as a test case for making verification more consistent and interoperable.

An industry day offered some insight into what to expect.

What do the five offices actually look like? FedScoop took an exclusive tour to find out.

The order requires that CIOs report directly to the agency head.

The news comes days after he was passed over for another role as director of the National Economic Council.

The office has released a report detailing its "tremendous S&T achievements" thus far.

Cordish said he never planned to stay more than a year and that he'll return to the family real estate business.

The agency issued a solicitation in search of "professional services to assist GSA in developing and launching the CoE service delivery model to agencies."

A senior adviser said the decision to tap the USDA for the first center of excellence came down to the across-the-board support from agency leadership.