Adinistrator, U.S. Digital Service
USDS Administrator Mina Hsiang says that the hallmark of a good leader is a strong and empowered team. “The best leaders build trust and collaboration between team members, ask questions that further their team’s thinking, help facilitate clarity and good strategy, and listen and respond to their team’s needs,” she told FedScoop. Among Hsiang’s top priorities are understanding the needs of diverse users across agencies and hiring the right people who can operate within the complex project delivery framework of federal government. “Government has a reputation for being siloed, but our work at USDS is inherently cross-functional. We’re often working across agencies and programs, with people of varied skillsets – policy experts, product managers, procurement experts, and more,” she added.