Federal Leadership of the Year
Nancy Sieger, CIO at the Internal Revenue Service, said that COVID-19 “fundamentally” changed the way the agency worked. That meant accelerating digital options for both taxpayers and employees and rescaling operations for health and safety. At one point, the agency saw a record of 58,000 employees connected to the IRS network remotely. “None of that’s possible without technology. 2020 has underscored the importance of modernization. It’s what will keep the government running and delivering the services that Americans need, expect and deserve,” she said, adding that she hopes these innovations will stick throughout 2021 and after the pandemic.